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FAQS

How do I make a reservation?

A stay at The Haven can be arranged personally with the Haven staff — just use the contact information provided on this website.

*Your dates are guaranteed after receiving a 25% deposit (non-refundable) or
proof of your travel plans to us. 

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How many bedrooms does The Haven have?

The apartment has 3 bedrooms (one room with a king sized bed, one with a queen sized bed and one with two twin sized beds).

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What is the suggested donation per night?

Single Individual - $30 per night

Each Additional Person - $10 per night

Couple - $40 per night

Family - $50 per night

*15% organizational discount is available.

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Does the apartment have a washer and dryer?

Yes!

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Does the apartment have internet?

Yes, there is wireless internet

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What is the local Voltage?

The electrical system has 220 volt.  We have adapters if you are bringing

items with an American plug.

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What is the weather like?

The temperature in our location is fairly consistent.  It can range from mid-70’s to high 90’s all year round.  March/April is the hottest month, July/August is the coldest month, and October is the wettest month.

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What is there to eat?

The Haven has a fully functional kitchen, as well as several restaurants within 5 - 20 minutes of the apartment. Maps and directions to the nearest restaurants and grocery store are provided.  A small amount of grocery basics are provided for your arrival.

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Do you have a crib or car seat for my child?

We provide all the basic items needed for your family’s stay.  This includes strollers, car seats, high chair and pack n plays.

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How far is The Haven from the airport?

It depends on the traffic time, but can range between 30-60 minutes.  We will arrange airport pick for all guest.

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How far is The Haven from the beach?

There are so many beaches around our city.  The closest beach to the Haven is a 10 minute drive.  The tourist beach area is about 25 minute from The Haven.

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Do I need to rent a car?

The Haven has a vehicle for the use of its guests. This vehicle can be used for a $12 USD/day donation. You will only be charged for the days that you use the vehicle. You will be given the car with a full tank of gas and refueling the vehicle prior to departure is the responsibility of the guest.

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If I want to swim at The Haven’s pool do I need to bring anything besides my swimsuit?

No, we provide beach towels and toys for kids.  However, pools do have a strict swimsuit or swim shirt policy. T-shirts are not allowed.  You may be asked to change if you are not wearing appropriate swim attire.

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